An employee emergency contact form is a document that includes the names and contact information of two or more of an employee’s closest friends, family members, or other loved ones.
The employer should collect the completed form from the employee, record it, and reference it if the employee is in an accident or sustains an injury while working.
Why Are Employee Emergency Contact Forms Important?
Here’s how having emergency contact details on file can help you as an employer:
To Provide Immediate Assistance: In a workplace accident, employers can notify emergency contacts to assist injured employees, including seeking medical help or making legal medical decisions (if authorized).
To Communicate with Family Members in a Crisis: Employers can effectively communicate with employees’ designated contacts during critical situations, such as security incidents or natural disasters, to provide updates and reassurance.
To Meet Compliance Requirements: Depending on the nature of the employee’s work, some employers demand employees to fill out emergency contact forms to comply with their jurisdiction’s or regulatory body’s requirements.
To Promote Employee Safety and Morale: Employers prove their commitment to employee safety and well-being by maintaining accurate emergency contact details. This proactiveness can foster a positive work environment and boost employee morale.
To Access Medical Information: If an employee has a medical emergency, their employer can refer to their emergency contact form to see if they listed any special conditions or instructions for handling an issue.
When Should an Employer Notify Emergency Contacts?
Here are some scenarios when it would be appropriate for an employer to notify an employee’s emergency contacts:
- An employee fails to show up for work multiple days in a row without alerting their employer of their absence.
- An employee shows symptoms of a preexisting condition, like a food allergy, asthma attack, seizure, or diabetic emergency while at work.
- An employee experiences emotional distress or a mental health crisis while at work.
- An employee experiences a workplace accident or injury, especially if it results in severe harm or requires hospitalization.
- An employee experiences a sudden injury, illness, or medical emergency and needs immediate medical care.
- An employee passes away at work, and you must know where to return their belongings and last payment.
What to Ask for on an Emergency Contact Form
1. Employee’s Information
The employee should include their personal information at the top of the form. This way, their employer will easily know who the form belongs to.
2. Primary and Secondary Emergency Contact
Ask the employee to provide a primary emergency contact and a secondary individual. This way, you’ll have a backup option if the first person is unavailable.
The employee should provide the basic information about both contacts; such as relationship with the employee, phone numbers, and home address.
3. Doctor and Healthcare Provider Information
Request the employee to provide their preferred doctor or medical clinic. Leave a space for them to list the healthcare provider’s contact information so you can reach them if a medical issue arises.
It won’t always be possible to have the employee’s preferred healthcare provider tend to their needs in an emergency, but having their preference on file shows compassion and respect for their wishes.
4. Medical Information
Let the employee list their medical information, including known medical conditions or allergies. They can also include their medications, blood type, and specific medical instructions or preferences. Please clarify that this disclosure is voluntary and that the employee may opt-out.
5. Insurance Information
The employee can provide their health insurance provider, policy number, and contact information for the insurance company if they wish to do so.
6. Additional Emergency Contacts
Allow the employee to list any other individuals you should contact if the primary and secondary contacts don’t respond. You may ask for the contact information of close friends, neighbors, or caregivers.
7. Authorization Statement
Have the employee fill in the name of their employer so they understand with whom they’re sharing their information. Designate lines for them to sign their name and date the form so they can confirm that the employer and its representatives have permission to contact the listed personnel.
Choosing an Emergency Contact
Inform employees that they should select their emergency contacts based on the following factors:
- The person’s overall reliability
- The person’s ability to handle high-pressure situations
- Their relationship with the person
Naturally, any spouse or parent makes an ideal emergency contact as they would likely respond quickly when necessary. A close friend or adult child can also be a good contact. Whoever the employee chooses, they should be people the employee knows and trusts well.
Once the employee names their contacts, they must alert the contact so they know that the employer might contact them if an emergency occurs.
Employee Emergency Contact Form Sample
Download an employee emergency contact form template in PDF or Word format:
Frequently Asked Questions
When Should I Collect an Employee’s Emergency Contact Details?
Collect this form from an employee during their onboarding. This way, you’ll have their emergency contact details from the onset of their employment.
How Often Should I Request Updates to an Employee Emergency Contact Form?
Requesting updates annually is good practice, but the frequency will depend on your organization’s policy requirements.
You can also request more frequent updates if the employee’s former contacts can no longer act or if any involved parties have a new address or phone number.
Who Should Have Access to Emergency Contact Information?
Only authorized individuals should have access to this information for legitimate purposes. Some examples of people who may have access to it include HR personnel, supervisors, managers, health and safety officers, and dedicated emergency response teams.